Privacy Policy
Last updated: May 25, 2026
URA LLC ("URA," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit uravisual.com, interact with our communications, or make a purchase from us (collectively, the "Services"). Our Services are operated on the Shopify commerce platform, which enables us to provide them to you.
By using or accessing the Services, you acknowledge that you have read this Privacy Policy and understand the practices described here. If you do not agree with our practices, please do not use the Services.
1. Data Controller
For the purpose of this Privacy Policy, the data controller is:
URA LLC
Washington, DC, USA
Email: info@uravisual.com
2. Information We Collect
We collect personal information that you provide directly to us, that is collected automatically as you interact with the Services, and that we receive from our service providers and partners. The categories of information we may collect include:
- Contact Information. Name, billing address, shipping address, email address, and phone number.
- Order & Transaction Information. Payment card details (processed securely by our payment processors and never stored by URA in full), order history, items viewed or added to cart, returns, and exchanges.
- Account Information. Username, password, preferences, and any details you choose to share in your profile.
- Communications. Information you include when you contact us, respond to surveys, or sign up for marketing.
- Device & Usage Information. IP address, browser type, operating system, device identifiers, pages viewed, time spent, referring URL, and similar analytics collected through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Services, including fulfilling orders, processing payments, and arranging shipping;
- Communicate with you about your orders, account, customer support inquiries, and (where you have opted in) marketing and editorial updates;
- Personalize your experience and offer products relevant to your interests;
- Detect, prevent, and respond to fraud, unauthorized activity, and violations of our policies;
- Comply with legal obligations, enforce our Terms & Conditions, and protect our rights, property, and the safety of our customers.
4. Cookies & Tracking Technologies
We and our service providers use cookies, pixels, and similar technologies to operate the Services, remember your preferences, analyze traffic, and (where permitted) deliver advertising. You can control cookies through your browser settings. If you disable certain cookies, some features of the Services may not function as intended.
5. How We Share Information
We do not sell your personal information for monetary consideration. We may share your information with:
- Service Providers. Shopify, payment processors, shipping carriers, email and analytics platforms, customer support tools, and similar vendors that help us operate the Services. These providers are bound by contract to protect your information and use it only for the services they provide to us.
- Legal & Safety. Government authorities, courts, or other parties when required by law, subpoena, or to protect our rights, the rights of our customers, or the integrity of the Services.
- Business Transfers. A successor or acquirer in connection with a merger, acquisition, financing, reorganization, or sale of assets.
- With Your Consent. Any other party when you direct us to share information.
6. Your Rights & Choices
Depending on where you live, you may have certain rights regarding your personal information, including:
- Access. Request a copy of the information we hold about you.
- Correction. Ask us to correct inaccurate information.
- Deletion. Request that we delete your personal information, subject to legal exceptions.
- Marketing Opt-Out. Unsubscribe from marketing emails at any time using the link in any message.
- Do Not Sell or Share. California and certain other state residents may direct us not to "sell" or "share" personal information for cross-context behavioral advertising. You can exercise this right via our Your Privacy Choices page.
To exercise any of these rights, contact us at info@uravisual.com. We may need to verify your identity before fulfilling a request.
7. Children's Privacy
Our Services are not directed at children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
8. Data Retention & Security
We retain personal information for as long as needed to provide the Services, fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. We use reasonable administrative, technical, and physical safeguards to protect your information, but no system is perfectly secure. You are responsible for keeping your account credentials confidential.
9. International Transfers
URA is based in the United States, and the Services are intended for customers within the United States. If you access the Services from outside the U.S., your information will be transferred to, stored, and processed in the United States, where data-protection laws may differ from those of your country.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. We will post the revised Privacy Policy on this page and update the "Last updated" date above. Material changes will be communicated as required by applicable law.
11. Contact Us
If you have questions about this Privacy Policy or our handling of your personal information, please contact us at:
URA LLC
Attn: Privacy
Washington, DC, USA
info@uravisual.com
